Lenovo Services Availability Locator allows you to check if selected services levels are potentially deliverable at customer’s location for selected Lenovo hardware.

The Locator currently supports the following onsite service levels: Response Time Services (2 hour and 4 hour Response) and Committed Service Repair (e.g. 6 hour CSR).

Even if service availability is indicated, certain geographical limitations in locations such as islands, remote regions, no public access or where Lenovo regularly has no trained personnel may apply.
If service availability is not indicated, Lenovo may still be able to service your unique requirements. Please contact your Lenovo Representative or Reseller for details on availability for country and location specific information.

If an error is shown during a search, please try without using a postal/zip code, as some countries might not fully support those.

For Service definitions, Country specific details, and Service limitations, please refer to the Lenovo Data Center Services Agreement.

Select a Hardware Group and a Product, then enter the location of your Lenovo Product to see which Services are available.