On-Site Services
5x9 Next Business Day - Available(*)
4 hour Response - Available(*)(**)
(*) Charges may apply outside Lenovo’s normal service area, please contact the Lenovo Focal Delivery Services in LAS. If you have any questions, you can send an email to services_com@lenovo.com
(**) Response time target is the time between the customer’s service request being registered in management system and a representative contacting the customer as a first step of problem determination.
(**) Response time target is the time between the customer’s service request being registered in management system and a representative contacting the customer as a first step of problem determination.
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