Services Availability Locator

Lenovo Services Availability Locator allows you to check if selected services are available at customer’s location for selected Lenovo hardware.

The Locator currently supports the following onsite services: Response Time Services (2 hour and 4 hour Response) and Committed Service Repair (e.g. 6 hour CSR).

Even if service availability is indicated, certain geographical limitations in locations such as islands, remote regions, no public access or where Lenovo regularly has no trained personnel may apply.
If service availability is not indicated, Lenovo may still be able to service your unique requirements. Please contact your Lenovo Representative or Reseller for details on availability for country and location specific information.

If an error is shown during a search, please try without using a postal/zip code, as some countries might not fully support those.

For Service definitions, Country specific details, and Service limitations, please refer to the Lenovo Data Center Services Agreement.

Select a Hardware Group and a Product, then enter the location of your Lenovo Product to see which Services are available.

Brand

Single Address
Bulk Lookup

Enter an address below

Street Address

City

State / Province

Postal Code

Always try with and without zip code

Country / Region

You may check the service availability for up to 100 addresses at once by uploading a CSV file. Download the CSV template to get started. The specific headers in the template must be included in the first row of the file in order for the file to be processed. After you input addresses into CSV template, save file using “Save as type - CSV (Comma Delimited)” before uploading.

Select CSV File

Services Availability Locator

Or enter an address below

Enter an address below

On-Site Services